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FAQS

Terms/FAQs Hub

FAQs:

Got a question for us? Find the answers to our most frequently asked questions in the boxes below.

Account FAQs

If you have a question about shopping online at www.createandcraft.com, this section covers Registration, Logging In, Resetting a Forgotten Password, and Account Security.

Club FAQs

If you have a question about the Create and Craft Club, this section includes FAQs about our Club Magazine, Membership Benefits, Membership Renewals, and Gifting a Membership.

Flexi-pay

Flexi-pay is a service we offer to our customers to help make a product more affordable by spreading the cost across 2, 3 or 4 interest-free instalments. Find helpful FAQs about Flexi-pay here.

Promotions FAQ's

If you have a question about promotions that we run, this section features FAQs about Discount Vouchers, 3 For 2 Offers, P&P During Promotions, and Promotional Product Returns.

Ordering FAQ's

If you have a question about ordering, this section features FAQs about Orderinh, Payments, Flexi-Pay, Cancelling an Order and Discount Vouchers