So we can get to work on even better ways to reward our customers.
What Happens to the Points I Have Earned?
For all collected points to April 2nd you have until 11.59pm on 31st December 2019 to redeem them. Any points not ‘spent’ by 31st December will be removed.
What Happens If I Return An Order Paid For Using Rewards Points?
It will still work in the same way – if you pay partly by points and partly by payment card, the refund will be made by the same method – and you have until 31st December 2019 to redeem any points.
What About Status Credits?
All Club Members will continue earning Status Credits and, if you accrue 1,000 Status Credits within your current year’s Club Membership, you will be upgraded to a Diamond Member.
I Am A Diamond Member, What Does This Mean For Me?
Apart from no longer earning Reward Points, all your other benefits will remain the same, including Free Entry to Crafting Live Shows, Exclusive Projects and Downloads and Early Bird Email offers, plus all the regular Club Benefits below.
What Are the Benefits of Joining the Create and Craft Club?
You still get all the same great benefits, apart from earning Reward Points. Benefits include:
10% Discount on all product purchases
Quarterly Create and Craft Club Magazine
Monthly Members Gift (pay only P&P)
Access to Club Members Area online, featuring weekly downloads and free content
Exclusive Club Events
Monthly Club eNewsletter containing content and offers
Weekly Voucher Email containing offers and content
Welcome pack with a Club Badge when you Join the Club
£10 Discount Voucher added to your account when you join or redeem Club Membership, valid for 3 months
Birthday Gift – add your birth date to your account and sign up to receive emails and we will add a £10 Discount Voucher to your account, redeemable against a purchase of £50 or more (excluding P&P costs). This is valid for 30 days, after which time it will be removed.