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    Create and Craft
    Ideal Home House,
    Newark Road,
    Peterborough,
    PE1 5WG

    Create and Craft is a trading name of Ideal Shopping Direct Limited Registered in England: No. 1534758 VAT No. GB 738164028

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  • TELEPHONE

    Customer Service - Open 9am-6pm Monday to Friday

    If you are calling to track your order Telephone: 08717 123455 (Calls will cost 13p per minute plus your phone company's access charge)

    If you are calling to change your address or payment details Telephone: 08717 123455 (Calls will cost 13p per minute plus your phone company's access charge)

    If you are calling to check a refund or returns Telephone: 08717 123455 (Calls will cost 13p per minute plus your phone company's access charge)

    If you have a query regarding the timing of your delivery Telephone: 08717 123455 (Calls will cost 13p per minute plus your phone company's access charge)

    If you have a problem with your product or wish to cancel your order Telephone: 0330 3321301

    For all other queries please call Telephone: 08717 123455( Calls will cost 13p per minute plus your phone company's access charge)

    Orderline - Open 6am-12.30am daily Telephone: 09056 480 480* (Calls will cost 20p per minute plus your phone company's access charge)

    *For complaints about this 090 service call 0843 308 1979

    FAX

    General Enquires Fax: 08431 681 681 (Calls will cost 7p per minute plus your phone company's access charge)