Why not have a look at some of our customers' most frequently asked questions. If you cannot find the answer to your question, don't hesitate to contact us.
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Why not have a look at some of our customers' most frequently asked questions. If you cannot find the answer to your question, don't hesitate to contact us.
Customer Services: [email protected]
Vacancies: [email protected]
Studio: [email protected]
*Emails to this address concerning delivery of items or account information may not be answered as promptly as technical questions.
Create and Craft
Ideal Home House,
Newark Road,
Peterborough,
PE1 5WG
Create and Craft is a trading name of Ideal Shopping Direct Limited Registered in England: No. 1534758 VAT No. GB 738164028
Open 9am-6pm Monday to Friday
If you are calling to track your order Telephone: 08717 123455 (Calls will cost 13p per minute plus your phone company's access charge)
If you are calling to change your address or payment details Telephone: 08717 123455 (Calls will cost 13p per minute plus your phone company's access charge)
If you are calling to check a refund or returns Telephone: 08717 123455 (Calls will cost 13p per minute plus your phone company's access charge)
If you have a query regarding the timing of your delivery Telephone: 08717 123455 (Calls will cost 13p per minute plus your phone company's access charge)
If you have a problem with your product or wish to cancel your order Telephone: 0330 3321301
For all other queries please call Telephone: 08717 123455 ( Calls will cost 13p per minute plus your phone company's access charge)
When dealing with a query, we will be able to help you quicker if you have your account number ready.
Orderline - Open 6am-12.30am daily Telephone: 09056 480 480* (Calls will cost 20p per minute plus your phone company's access charge)
Please have your account and product number ready so we can place your order quicker.
*For complaints about this 090 service call 0843 308 1979
General Enquires Fax: 08431 681 681 (Calls will cost 7p per minute plus your phone company's access charge)