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we've moved up in the world

We've Moved Up In the World - to Freeview 23!

We have moved from Freeview Channel 36 to 23 - so you'll be able to find us much quicker! If you have a TV that tunes automatically, you will get Create and Craft on Channel 23 immediately - but if you have an older Freeview box, you will need to retune.

Retuning is Easy

1

Make sure your Freeview TV or Box is on and in 'digital' mode (usually done by pressing the DTV or digital button on your remote control. Then press Menu.

2

Select the 'set up', 'installation' or 'update' option. If you see picture icons, select the tool box, satellite dish or spanner. If you are prompted for a code, try 0000 or 1234.

3

Select the full retune option. This is sometimes also called 'first time installation', 'factory reset', 'default settings' or 'shipping conditions'.
Do not select 'channel update' or 'add channels'.

4

Press 'OK' if your equipment asks if you want to delete all your channels. Don't worry this is normal.

5

Channels will automatically be installed. This may take a few minutes and your equipment may shut down and restart.

Note: If you are still encountering problems, please check the instructions for your product on the TV retune website at www.digitaluk.co.uk