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  • Sky 683
  • Freeview 23
  • Virgin 748
  • Freesat 813
  • Apple TV
  • Amazon Fire

Since 2007 we've sent Over 15 Million Orders to 439,000 Customers + 90% Top Rated Product Reviews!

we've moved up in the world

We've Moved Up In the World - to Freeview 23!

We have moved from Freeview Channel 36 to 23 - so you'll be able to find us much quicker! If you have a TV that tunes automatically, you will get Create and Craft on Channel 23 immediately - but if you have an older Freeview box, you will need to retune.

Retuning is Easy


Make sure your Freeview TV or Box is on and in 'digital' mode (usually done by pressing the DTV or digital button on your remote control. Then press Menu.


Select the 'set up', 'installation' or 'update' option. If you see picture icons, select the tool box, satellite dish or spanner. If you are prompted for a code, try 0000 or 1234.


Select the full retune option. This is sometimes also called 'first time installation', 'factory reset', 'default settings' or 'shipping conditions'.
Do not select 'channel update' or 'add channels'.


Press 'OK' if your equipment asks if you want to delete all your channels. Don't worry this is normal.


Channels will automatically be installed. This may take a few minutes and your equipment may shut down and restart.

Note: If you are still encountering problems, please check the instructions for your product on the TV retune website at