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ScanNCut - THE WORLD'S FIRST home and hobby cutting machine with a built-in scanner!

ScanNCut - THE WORLD'S FIRST home and hobby cutting machine with a built-in scanner!

THE WORLD'S FIRST home and hobby cutting machine with a built-in scanner!

This family of Brother® Machines is perfect for papercrafters, sewers, DIY crafters and more …

Shop All Brother® ScanNCut

Brother® ScanNCut Frequently Asked Questions

Our ScanNCut experts have shared some tips and tricks to help you get the most out of your ScanNCut. If you have a great tip of your own, please share it on our social pages.

  1. Go to the Brother Website by clicking this link here
  2. Click on the machine you have.
  3. Click on the operating system you have.
  4. Click “Search”.
  5. Click update software.
  6. Click Agree to the EULA and download.
  7. When the file has downloaded click on “Save”.
  8. Open the folder where your downloads are saved to.
  9. The file should start with SNC and end with .upf it will also have today’s date as the date modified.
  10. Open your USB stick
  11. Click and drag the file from your downloads to the USB stick
  12. Put your stick into your ScanNCut machine
  13. Turn it on by pressing and holding the on/off button and the mat load button until the screen turns white then release it.
  14. If you see the update screen appear hear a beep and then it disappears it is because you are holding the on/off button and the mat load button for too long. As soon as you see the white screen take your fingers off.
  15. If you have a CM600 then please skip to number 16. If you have any other machine you will see a screen that has 2 symbols on the left it is a USB symbol on the right it has a computer and a USB symbol. Click on the left one if you are trying to update using a USB stick.
  16. The message on screen should read “Press “Update” after connecting the USB media containing the upgrade file”.
  17. Press “Update”.
  18. Once done take your USB stick out and turn off your machine.

In Direct cut, you can't – and for a good reason. The ScanNCut machine needs to see the scanned image in its original colour scheme. This way, it can determine what part of the colour range it can recognise and cut. In the Scan to cut data function you can change the contrast levels, so you can control how much information you'd like ScanNCut to process for your design.

Many factors determine this. First, each machine may vary a small amount, as well as the mats. The mats' usage, materials used, climate and humidity may also play a part in why different mats react and work differently.

No. Neither the ScanNCut machine nor the accessories are designed to be used with fondant or any other type of food product. Sorry.

There's a built-in feature that desaturates the surface colour and allows you to see your designs with ease. To access it, simply touch the key on the left with the wrench icon.

We created ScanNCut to free crafters from being tethered to a computer or paying for expensive cartridges. With ScanNCut, you can easily scan-in and save designs or cut directly from your surface. Enjoy the freedom of your cutting-machine software and like the versatility of using SVG files? We're working on a cloud-based website to allow for editing features that could include converting SVG files into ScanNCut files (FMC files).

To begin, starch and iron your fabric, if possible. Next, apply a fabric support sheet to your Standard mat. Then take your fabric and gently lie it across your mat within the grid area. Once it's in place, run the back of your spatula handle across your fabric. This securely presses the fabric to your mat and releases any air pockets.

Before cutting your fabric, always do a test cut to ensure that your fabric and blade depth work together. Start with a smaller blade depth and work your way up to what you need. This avoids cutting too deep and through your mat. Once you have your fabric secure and your desired blade depth, cut your design as needed. If the blade is still not working, experiment with Cut pressure and Cut speed in your tools function.

This depends on what you use each mat for and how often they're used. To help preserve the longevity of your mat, check out our FAQ on What mat should I use for what?' This will help you use your mats appropriately, which will help prolong them.

We also recommend using the Fabric support sheets to help preserve your Standard mat. This reusable and disposable sheet is perfect for cutting fibrous materials such as thicker types of fabric. When you've used it, simply remove it from your mat and replace with a new one. You'll notice your mat will remain as you left it while using the support sheets. This helps prolong the life of your mats during fabric cutting and use.

Another way of preventing cutting through mats is to try a test cut before cutting out your design. Tip: start your testing at a lower setting. Test your blade by creating a kiss cut, especially when using the Fabric support sheet. This will cut out your desired surface, but not cut through your Fabric support sheet.

The life of a pen will depend on a variety of factors including use.

This depends on the use and frequency of use of each blade.

Usually, fabric cutting will be for fabric backed with an iron-on material (stabiliser) or a quilting cotton pressed with spray starch or fabric sizing applied first. In each case, apply a form of stabilisation to the fabric before cutting. Next, select the Standard mat and the Standard blade holder and Blade. Start with a blade depth setting of 6 on the cartridge and the default settings for Cut speed [3] and Cut pressure [0] in the tools function. (These default settings are highlighted.)

Use the test mode to cut a test piece first of around 1" square. If you don't like the blade depth of 6, work your way up until you find what works for you. We recommend keeping a cut journal so that this information will be handy in the future.

Crafter Erin Bassett recommends lightly pressing your mat on a piece of clothing to reduce the initial tackiness. It should still remain tacky enough for regular use.

ScanNCut is great for cutting paper. With the background scan and Direct cut function, ScanNCut opens up a whole new world of possibilities. When cutting paper, the best way to start is to analyse your paper to see what depth you need to cut to and carry out a test cut. Always start with a smaller blade depth and work your way up. Your standard machine setting should work fine, but you can adjust as needed.

With thin paper, start with your Standard blade at a setting of 1-2. For cardstock or heavier patterned paper, start with a depth of 4. For glittered cardstock, start with a depth of 6. For specialty papers, you should measure your blade to your paper and see what depth will work and not be too deep. To become comfortable with cutting, start a cut journal to keep track of the best settings. Your type of material also affects which mat you use. Check out the FAQ 'What mat should I use for what?' to find the exact answer for your cutting needs.

The easy start-up guide is a suggestive guide to help you get started with your materials. But we always recommend using a test setting on your first cut to get a feel for how the ScanNCut machine works. Every type of surface you cut will be different and some of the materials you try to cut could be thinner than the material initially tested. Avoid damaging your mat by test-cutting your blade depth and settings before attempting your design cut. Cut your test marking at the bottom of your surface away from where you want to cut your design.

Use the standard mat for thick-painted and altered paper. The low-tack mats aren't strong enough to hold hand-painted papers. - Alisa Burke

When scanning a small item, use a white sheet of paper behind it. This will give you a higher contrast and a clean area to crop down and focus on your cut lines. - Kacia Hosmer

When scanning, choose 'delete size' and lower the margin numbers for a more accurate scan. - Julie Fei-Fan Balzer

The Low-tack adhesive mat is made for delicate materials such as thin papers, tissue paper, vellum, thin patterned papers, vinyl and computer paper. The low tack, although not quite as tacky, will still survive through many cuts of varying materials.

The Standard mat is made for more substantial materials. This mat helps you cut items such as painted canvas, chipboard, cardboard, denim, leather, heavy and regular cardstock and glittered cardstock. It supports thicker, more difficult-to-cut materials. To help secure and support fabric while cutting, we also created a Fabric support sheet that can be used multiple times, removed and re-applied to your purple mat. This sheet helps ensure fabric is secured while cutting.

ScanNCut will read FCM files only so, for best results, print your file and scan it into your machine. If you love the ease of using software, we're working on a cloud-based website that will help eliminate this step.

Yes, we're excited to share any information that we find helpful with our ScanNCut users. It's important to us that crafters have a place that they can feel comfortable sharing projects and information with other crafters. We're working on this and will be happy to have a ScanNCut community to share information with.


Brother® ScanNCut SSDX120 Frequently Asked Questions

The SDX1200 takes die-cutting even further, thanks to it’s superior build. Strength is vital for cutting denser and thicker materials. The SDX will cut up to 3mm in depth, compared to 1.5mm depth for the existing CM series.

The SDX1200 has a much stronger motor which makes this die-cutting machine capable of cutting a larger variety of materials than previous models, and quieter in operation.

Yes, the SDX1200 boats an auto blade setting facility. Cutting through the mat is a real fear for die cutters, but the automatic blade makes that concern a thing of the past! It reads the mat, and then the depth of material including the mat, and subtracts one from the other so it knows the depth of the material.

The cut amount is a new function only available to the SDX1200, and is used in conjunction with the auto blade settings to enable users to achieve a truly perfect cut. The two options include 0.5mm and 1mm.

Yes, for cutting thinner, less dense materials, such as Fleurs Foam, you can use the 1mm cut setting.

Yes, the SDX is wi-fi enabled and has 12” by 24” scanning capability.

The screen on the SDX1200 is 5” in size, which is the largest screen to date, and can be set in six different positions, whereas the CM series allows a choice of three.

The SDX is a larger machine than the CM Series, weighing in at 6kg – a well-built and incredibly strong die-cutting machine.

The SDX1200 features a 600dpi built-in scanner meaning it has improved scanning capabilities compared to previous models, which scanned at 300dpi.

Yes, the SDX has a built in full colour scanning option, plus no update is required!

The front of the SDX1200 pulls down and contains two storage units to keep spare blades and other accessories close to hand. This feature provides the perfect way to keep die-cutting accessories safe, and is unique to the new model.

There is also a tray that pulls out from the back of the machine to help support the mat as it travels through the machine.

The built-in memory size has been increased to 1.5 MB compared to 1MB in the CM series, which means more room to save images.

Yes, as with everything new, you will need to get used to the layout of the symbols, but after this, it is very easy to use! The SDX is a much smoother and quieter machine due to the build quality.