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Self Help Guides

How to Log In To Your Account

Simply following these steps:

1
How to Log In To Your Account

Click on Account tab and then click on “View Account”

2
How to Log In To Your Account

Enter your email address (linked to your account) and password to log in

Forgotten Password

Simply following these steps (please contact us for further assistance):

1
Forgotten Password

Click on “Forgotten Your Password”

2
Forgotten Password

Enter your Registered Email Address and click on “Reset Password”

3
Forgotten Password

Click on the Link sent to your Registered Email address and enter a new password

How can I view and update my account details?

Update Contact Details

Simply following these steps:

1
Update Contact Details

In My Account, scroll down to Personal Details. Click on “Update Contact Details”

2
Update Contact Details

Update the details and click on “Update Contact Details”

Update Date of Birth

Simply following these steps:

1
Update Date of Birth

In My Account, Click on “Update Details About Me”

2
Update Date of Birth

Click on “Change Details”

3
Update Date of Birth

Update your Date of Birth and click on “Update”

Update Account Password

Simply following these steps:

1
Update Account Password

In My Account Click on “Change Password”

2
Update Account Password

Enter “Old Password”, “New Password” & “Confirm New Password” and click on “Change Password”

Update Delivery Address

Simply following these steps:

1
Update Delivery Address

In My Account Click on “Address Book”

2
Update Delivery Address

Click on “Edit”

3
Update Delivery Address

Update “Phone Number”, click on Postcode, Enter your Delivery Address Postcode and click on “Find Address”. Update your House Number / Name, verify the address and click on “Save”