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Designer's Directory USB

Frequently Asked Questions - Click to view answers

Where do I put the USB?

Your computer has a USB2 port which you need to plug the Directory into. You Designer’s Directory will only fit into this one way.

How do I find the images?

With the Directory in your computer, open up a window on your computer. Locate the files by opening up the Directory; it will show in your Devices with Removable Storage area.

Double click the folder with the name of the Directory. Double click the second folder with the name of the Directory and you will see the folders that are within your directory. The designs are categorised within the Directory so you can browse smaller sets of designs. You can now either open up a specific folder that you wish to browse, or start to search the entire directory.

It’s taking a while to find the images, what can I do to speed it up?

If you have chosen to search the entire Directory, then it can take a few seconds to locate the relevant files. The time the search takes is dependent on the speed of your computer’s processor. To make the search faster, you can search within an individual folder. For example, if you need a butterfly background from the Every Occasion Directory, it would be faster to search the Butterflies Folder, rather than the entire Directory.

Do I need to put the graphics program on my computer?

No. You can print the designs straight from the Directory, or even take them into another graphics program if you like.

How do I install the graphics program?

With the Directory in the USB2 Port, double click the My Craft Studio folder, double click Version Selector and choose whether to install My Craft Studio Standard (great for beginners) of My Craft Studio Elite (more advanced, with more features). Follow the on-screen prompts and the program will be installed for you. If you choose to install My Craft Studio Standard and later want to move onto My Craft Studio Elite, simply repeat the above process and select the Elite button to install it. You do not need to purchase anything extra.

Do I need the internet to use it?

No, you do not need the internet to use either the Designer’s Directory or My Craft Studio.

How can I use the negative pattern left behind on the foil?

Always colour side down.

I need more help, what should I do?

You can call our special Freephone Helpline number on 0800 954 0070.